Yoho Mobile eSIM Connected, No Internet? Fix Your APN Settings

There’s no feeling quite like landing in a new country, seeing your phone connect to a local network, and then… nothing. Your Yoho Mobile eSIM shows full bars, it says ‘Connected’, but you have no internet. It’s a common and frustrating issue for any traveler.

But don’t worry, the solution is usually incredibly simple. This guide will walk you through the two most common reasons for this problem—Data Roaming and APN settings—and get you online in minutes. Before you dive in, remember that seamless connectivity is our goal. You can always explore Yoho Mobile’s flexible global data plans for your next adventure.

Why Does My eSIM Show ‘Connected’ But Has No Data?

When your phone shows signal bars and a carrier name, it means it has successfully registered on a local partner network. Think of it as checking into your hotel; you’re in the building, but you don’t have the key to your room (the internet) yet.

To get that key, your device needs two things:

1. Permission to Roam: Your phone needs to have ‘Data Roaming’ enabled. This gives it permission to use data on a network that isn’t your home carrier.
2. The Right Gateway: It needs the correct Access Point Name (APN). The APN is like a gateway address that tells the local network how to connect your device to the public internet.

If either of these is misconfigured, you’ll be connected to the network but locked out of the internet. Let’s fix that.

The 2-Step Fix: Your Quick Troubleshooting Checklist

Work through these two steps in order. More often than not, your internet will be working after Step 1.

Step 1: Enable Data Roaming

This is the most common culprit. Because your Yoho Mobile eSIM is a travel plan, it works by ‘roaming’ on our partner networks around the world. You must have data roaming enabled for it to work.

On iOS (iPhone):

1. Go to Settings > Cellular (or Mobile Data).
2. Tap on your Yoho Mobile eSIM plan (you may have labeled it during installation).
3. Ensure the Data Roaming toggle is switched ON.

On Android:

1. Go to Settings > Network & internet > SIMs (or Mobile Network).
2. Tap on your Yoho Mobile eSIM.
3. Find the Roaming toggle and make sure it is switched ON.

After enabling roaming, wait about 30 seconds. Try opening a web page. If it loads, you’re all set! If not, proceed to Step 2.

Step 2: Check and Configure Your APN Settings

In most cases, your phone should automatically configure the APN settings when the eSIM activates. However, sometimes it needs a little manual help, especially if you’re switching between regions like Asia and Europe.

The APN for Yoho Mobile is simple:

• APN: fast.yoho
• (Leave Username and Password blank)

Here’s how to manually set it:

On iOS (iPhone):

1. Go to Settings > Cellular > Cellular Data Network.
2. Under the ‘Cellular Data’ section, tap the APN field and enter fast.yoho.
3. Leave the Username and Password fields empty.
4. Restart your phone.

On Android:

1. Go to Settings > Network & internet > SIMs.
2. Tap your Yoho Mobile eSIM and scroll down to Access Point Names (APN).
3. Tap the ‘+’ icon or the three dots in the corner and select ‘New APN’.
4. In the ‘Name’ field, type ‘Yoho Mobile’.
5. In the ‘APN’ field, type fast.yoho.
6. Leave all other fields as they are, then tap the three dots and ‘Save’.
7. Select the newly created ‘Yoho Mobile’ APN from the list.
8. Restart your device.

Even while troubleshooting, it’s reassuring to know you’re covered. With services like Yoho Care, you have a safety net that ensures you never completely lose connection, even if your main data package runs out.

Still No Internet? Advanced Troubleshooting Tips

If you’ve correctly set your Data Roaming and APN and still can’t connect, try these additional steps:

• Restart Your Device: A simple reboot can solve many mysterious connectivity issues.
• Manually Select the Network: Go to your phone’s network settings and turn off ‘Automatic’ network selection. Wait for the list of available carriers to load and select one that is listed in your Yoho Mobile plan’s instructions. A leading provider like Telefónica in Spain or NTT Docomo in Japan is a good choice if available.
• Reset Network Settings: As a last resort, you can reset your phone’s network settings. Note that this will erase all saved Wi-Fi passwords and Bluetooth connections.
• Check Compatibility: Ensure your device is fully compatible with eSIM technology. You can double-check our official eSIM compatible device list.

Frequently Asked Questions (FAQ)

What should I do if my Yoho eSIM has no internet right after landing?
First, enable ‘Data Roaming’ for your Yoho Mobile eSIM in your phone’s settings. This is the most common fix. If that doesn’t work, restart your phone. The final step is to manually check if the APN is set to ‘fast.yoho’.

Do I need to change my APN settings for every country I visit with a regional Yoho Mobile eSIM?
No, you shouldn’t have to. Once the APN is correctly set to ‘fast.yoho’, it should work across all countries covered by your Europe regional plan or other regional packages. Your eSIM will automatically connect to the correct local partner network.

My Android eSIM is connected but has no internet, what’s the most common fix?
For Android users, the fix is almost always one of two things: either the ‘Roaming’ toggle is turned off, or the APN was not set automatically. Follow the steps in this guide to enable roaming and then manually create and save an APN with the value ‘fast.yoho’.

Why did my internet stop working after working perfectly for a few days?
This usually indicates that you have used up the data allowance in your plan. You can easily check your usage and purchase a top-up plan directly from the Yoho Mobile app or website. Remember, all top-ups are manual, so you have full control over your spending.

Conclusion

Getting stuck without internet when you’ve just arrived is stressful, but the fix is usually just a few taps away. By ensuring Data Roaming is ON and your APN is set to fast.yoho, you can solve over 95% of ‘connected but no data’ issues. This allows you to get back to what’s important: enjoying your travels, navigating with ease, and sharing your moments with the world.

Ready to experience travel connectivity that just works? Try our free eSIM trial to see how easy it is, or browse our affordable global eSIM plans for your next destination!