Sales Price: As displayed on the product detail and checkout pages (tax-inclusive or tax-exclusive as indicated on the page).
Fees Other Than Product Price: May include value-added tax and payment processing fees; the exact amount is shown on the checkout page.
Payment
Payment Methods: Credit/debit cards, Apple Pay, Google Pay, etc. (as available on the checkout page).
Payment Timing: Charged upon order placement or according to the rules of the payment service provider.
Delivery
Delivery Time/Method: Upon successful payment, eSIM installation information (SM-DP+ / QR code) is provided immediately via email/on-page; typically completed within a few minutes. Customer support will assist in case of any abnormal delay.
Validity
Application Validity Period: For time-limited promotions/coupons, please refer to the validity period indicated on the page.
Cancellation & Changes
Policy: Orders for eSIMs that have not been installed/activated may be canceled; once activated or data usage has begun, cancellation is not supported (consistent with common practice for telecommunications products).
Refunds
Refund Policy: If not activated, refunds will be returned via the original payment method. If usage is not possible due to device incompatibility or coverage limitations and this is confirmed by customer support after troubleshooting, an alternative plan or refund may be offered as appropriate.
Operating Environment / Requirements
Device Requirements: An unlocked device that supports eSIM is required. Some models or regional variants may have eSIM restrictions; please check the “Device Compatibility” list before purchase.
