A Step-by-Step Guide to Top-Up Your eSIM

Deneb Rodríguez
Jul 25, 2024

In today’s digital world, eSIMs are changing how we connect to mobile networks. Unlike traditional SIM cards, eSIMs are built into devices, making them more convenient. They offer the same services, like data access and local phone numbers, but with extra benefits. One of these is the easier process for recharging your data plan. This article will show you how to top up your eSIM quickly and easily, improving your overall mobile experience.

Yoho Mobile Connection. How to recharge eSIM

What are the Advantages of Using an eSIM?

An eSIM eliminates the need for inserting physical SIMs when traveling, so travelers do not need to own a device that supports two physical SIM cards and to switch cards manually. In addition, they can change mobile carriers quickly, at any time, and without needing a new physical card from the new company; the card will be compatible with all telecommunications operators.

Saving on roaming services is another advantage since users instantly have access and switch to local operators’ plans, enjoying cheaper rates for calls and data.

how to recharge eSIM

Why are Regular eSIM Top-Ups Essential?

eSIM top-ups are essential for several reasons. First, they provide flexibility and convenience, allowing users to add data, voice, or text services without needing a physical SIM card. This is especially useful for travelers who can easily switch between local carriers to avoid roaming charges. eSIM top-ups also enhance security, reducing the risk of losing or damaging a physical SIM card. On the other hand, eSIM recharge supports the growing trend of the Internet of Things (IoT) and enables seamless connectivity for a wide range of smart devices. Overall, eSIM top-ups make mobile connectivity simpler and improve user experience.

Step-by-Step Guide to Top Up Your Yoho Mobile eSIM

Before starting the recharge process, it is advisable to make sure that your eSIM is rechargeable. You can check this information on the Yoho Mobile home page by clicking on the eSIM you purchased.

  1. Access the My eSIMs/Topup option.

    • Tip: if you are working from a laptop this option is located in the upper right corner; if you are working from your mobile this option is located at the bottom of the menu displayed.
  2. Log into your Yoho Mobile account.

  3. Go to My eSIMs.

  4. Tap “Top up” on the eSIM if you wish to add a new package.

  5. Select the right data package.

  6. Enter the amount you want to top up or select from the available amounts.

  7. Select your preferred payment method and provide the necessary details.

  8. Review the transaction details and confirm the payment.

  9. Once the payment is successful, your eSIM will be topped up with the chosen amount.

If there is no “Top-up” button, or the button doesn’t work, this means the eSIM is non-rechargeable. In this case, please purchase a new eSIM.

Top 5 Tips for Managing Your eSIM Data Plan

  • Review your Plan Details: Before traveling, check what your Yoho Mobile eSIM package includes. Know how much data you have, the duration of use, available networks and speeds, and if top-up options are available.
  • Customize Your eSIM Label(s): Label your eSIMs (e.g., “France eSIM” or “Africa eSIM”) to easily identify them for voice, text, data, and contacts.
  • Low Data Mode: Turn on “Low Data Mode” in your settings to reduce data usage by pausing automatic updates and background tasks.
  • Top Up Your Plan: Monitor your data usage and plan validity. Yoho Mobile eSIMs often allow you to purchase additional data when needed.
  • Refer a Friend: Use the Yoho Mobile referral program to earn rewards by sharing Yoho Mobile with friends and family. Learn more about the Yoho Mobile Referral Program.

FAQs

  • Do I need to install my eSIM before travel?
    Yes. As you need Wi-Fi to set up your eSIM, we recommend that you install your eSIM before departure. And then, activate your eSIM data plan when you land at your destination.

  • How can I activate my eSIM?
    Don’t worry, at Yoho Mobile, we have at your disposal an illustrated guide that could help you.

  • What happens when you run out of data?
    If your data has been used up or your eSIM validity ends, your eSIM card will no longer work, and you will not be able to connect to the internet. Buying a new plan is the best choice if you want more data.

  • How often should I recharge my eSIM?
    It is recommended that you recharge your eSIM card whenever your data package is close to expiring or the validity period is about to expire.

  • What happens if I delete my eSIM?
    If you accidentally delete your eSIM, you won’t be able to use your mobile network, make calls, or send texts, but you can still use Wi-Fi. Connect to a strong Wi-Fi network, then access your carrier’s app or website to start the eSIM reactivation process. If you encounter any issues, contact your carrier’s customer support for quick assistance.

  • Is there a charge to activate or top up my eSIM?
    When you activate or top up your eSIM, there are no additional fees beyond the cost of the new data plan you select. Simply choose the desired data plan, proceed to payment, and select your preferred payment method.

Getting Help and Support At Yoho Mobile

If you experience any difficulties or problems with your eSIM you can contact our customer service team who will be available 24 hours a day. Reach us anytime via email at [email protected]; WhatsApp at +1 838 883 9588 or by clicking on the icon floating in the lower right corner.